FAIRWAY SYSTEMS

For Australian trades & home services

Missed calls become booked jobs. Even while you’re on the job.

When you can't pick up, your customer gets a text straight away. When the job's done, they get a polite ask for a Google review. Every enquiry lands in one simple list. We set it up. You keep working.

A 20-minute chat with Tom. No pressure, no pitch deck.

  • Australian company
  • Done for you, start to finish
  • Built for trades & home services
Missed call · 10:42am

Text sent back in seconds

Hi, it's Dave from Harbourside Plumbing. Sorry we missed you, we're on a job. What do you need a hand with?
Hot water system's leaking in the garage. Can someone come today?
We can. Grab a time here and we'll confirm.
Booked 2:30pm, thanks!
New job added to your list

Example only. Made-up business.

Works with the tools you already know

  • Google Reviews
  • Google Business Profile
  • n8n
  • Meta Ads
  • Twilio
  • Stripe
  • Calendly

Logos belong to their owners. No endorsement implied.

Sound familiar?

Good jobs are going to voicemail.

Missed calls

You can't answer from under a sink or up a ladder. Most people don't leave a message. They just ring the next name on Google.

Slow call-backs

By the time you ring back at knock-off, they've often booked someone else. The first to reply usually gets the job.

No one asks for reviews

Happy customers rarely leave a review on their own. Without fresh ones, your listing slips behind the business down the road.

Stage 1 · What we set up

It answers, follows up and asks for the review. So you don't have to.

Missed-call text-back

Miss a call and a friendly text goes out from your number within seconds.

Google review requests

After each job, the customer gets a short, polite text with a link to review you.

Simple job pipeline

Calls, texts and web enquiries in one list. You get a ping the moment one comes in.

We run it for you

We set it up, keep an eye on it and fine-tune it over time. Nothing for you to manage.

A proper handover

A short walk-through so you and the team know exactly what happens when a call comes in.

Pricing depends on what your business needs. We'll talk it through on the call.

Book a free call

How it looks

What you and your customers actually see.

Phone showing a booking confirmation text with Confirm and Reschedule buttons
Booking confirmation text

Missed-call text-back

Missed call · 7:12am
Hi, sorry we missed your call. We're on site. How can we help?
Power's out in half the house. Any chance this morning?
Yes. We'll call you back within 15 minutes.

Review request

Thanks for having us out today, Sarah. If you're happy with the job, would you mind leaving a quick Google review? It really helps a local business.

Your job list

New

Hot water leak
Switchboard quote

Quoted

Split system install

Booked

Blocked drain
Downlights x8

Examples only. Made-up data.

The free audit

What we check on your Google listing.

We compare your listing with the businesses showing next to you on the map. Then we tell you, plainly, what's holding it back.

  • Your rating vs nearby competitors
  • How many reviews, and how recent
  • Posts and activity
  • Business categories
  • Photos
  • Opening hours
  • Website link
  • Name, address and phone match

How it works

Three steps. Nothing new to learn.

  1. 1

    Ask for your free audit

    Fill in the short form. It takes about two minutes.

  2. 2

    We look at your listing

    We check your Google listing and how it stacks up locally.

  3. 3

    You get your audit

    Within 2 Sydney business days, with clear findings and a link to book a call.

We set it up. You get the results, not another app to learn.

Who we help

Australian trade and home-services businesses.

Sole operators and growing teams who win work over the phone. We're starting in Sydney and happy to talk with local service businesses anywhere in Australia.

  • Plumbing & electrical
  • HVAC & air-con
  • Cleaning & pest control
  • Lawn care, detailing & more

Free audit

Not ready for a call? Start with a free audit.

No obligation. Back to you within 2 Sydney business days.

We collect your name, business and contact details so we can prepare your free audit and contact you about it. Without your mobile or email we may not be able to send it. Your details are stored by our service providers, some of them outside Australia (including the United States). Our Privacy Policy explains who we share information with, how to access or correct your details, and how to make a complaint. Questions: fairwaybusinessau@gmail.com

FAQ

Fair questions.

Do I need to be good with tech?

No. We set it all up and hand it over working. You reply to texts and see new jobs in one place. That's it.

Am I locked in?

We'll go through the terms with you before anything starts. We keep it simple, with no long lock-ins.

Can I keep my business number?

Yes. In most cases your number stays the same. Missed calls are forwarded so the text goes out. We'll check how your phone is set up first.

Do I have to run it myself?

No. This is a done-for-you service. We install it, keep it running and adjust it as your business changes. You just get the enquiries.

How long does setup take?

It depends on your phone setup and a few approvals. We'll give you a clear timeline on the call, before you commit to anything.

Can I cancel?

Yes. How cancelling works will be written plainly in your agreement before you sign. No surprises.

Stop losing jobs to voicemail.

Have a quick chat with Tom. He'll look at how calls come in now and show you what he'd fix first.

Book a free call with Tom